90
Reliability 92
Banking 89
Customer Support 89
Games & Variety 90
Bonuses & Promotions 86
Usability 87

Overview

Casinoluck is a well know and highly regarded casino licensed in both UK and Malta jurisdictions and features games from a variety of software providers.

Games

Casinoluck contains a large library of games from different software providers. The majority of the games are video slots. The rest is classic slots, video poker, jackpot games and live dealer casino games.

Security & Privacy

Casinoluck utilizes the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that transactions between the casino and players are encrypted and secure.

A special section is available on the website that explain the privacy policy in detail. How and what data they collect and how they process. We like the transparency and we consider that Casinoluck will respect and protect your privacy.

Fairness

The casino holds an iTech Labs certificate, that it means they have tested the RNG and found it fair.

The 35 times wagering requirements for deposit bonuses is very reasonable. Winnings from free spins or no deposit bonuses must be wagered 50 times instead and we think that is fair enough too.

A withdrawal limit of 7000 USD / month is set. If you are a high roller then you should be aware of that limitation.

You can set deposit limits on a daily or weekly basis directly from the account lobby. In case that a self exclusion is required then you must contact the customer support. You can find information regarding responsible gambling on the site and also links to international gambling support groups.

Bonuses & Promotions

If you join Casinoluck you can claim the Welcome Bonus offer that is 100% match up to £/€/$ 150. For a minimum deposit of £/€/$ 20. The wagering requirements set to 35 times the bonus amount. Along with that you will receive 150 spins on Starburst or, if you are from a NetEnt restricted jurisdiction, 100 spins on Fruity Friends instead. Winnings from the free spins must be wagered 50 times before a withdrawal.

Banking

For depositing you have the options of different e-wallets, credit/debit cards and bank transfers. In the majority of cases it is instant and without any additional fees.

Withdrawals to e-wallets are relatively fast, though it may take up to 3 days. And up to 7 days for cards and bank transfers. We never had any issues with cash outs from Casinoluck.

Support

The Casinoluck support team is available 7 days a week from 06:00 GMT to 23:00 GMT. Reachable via live chat, email or even telephone. We prefer 24/7 live chat support, but even so they are friendly and they will help you resolve any issues.

Conclusion

Caisnoluck leaves positive impressions. Licensed to multiple jurisdictions, therefore available to players from all around the world. With a good selection of games and bonuses.

Pros

  • Good variety of games
  • Trustworthy and fair casino
  • Available in multiple languages
  • Live Dealer games

Cons

  • The live chat is not available all the time

Information

Established 1999
Software Betsoft, Evolution Gaming, IGT, iSoftBet, Microgaming, NetEnt, Nyx Interactive, Play'n GO, Quickspin, Thunderkick
Currencies CAD, DKK, EUR, GBP, NOK, SEK, USD, AUD, BRL
Deposit Methods Visa, MasterCard, Bank Wire Transfer, SOFORT, Trustly, Skrill, Neteller, giropay, Euteller, Zimpler, EPS, Paysafecard, Instadebit, Entropay
Withdrawal Methods Visa, MasterCard, Bank Wire Transfer, Trustly, Skrill, Neteller, Instadebit, Entropay
Cashout Times Bank Transfers: 1-6 days
Credit / Debit Cards: 1-6 days
E-Wallets: 0-24 hours
Pending Time 1-12 hours
Withdrawal Limits 7 000 USD / month
Licenses Malta Gaming Authority, UK Gambling Commission, Alderney Gaming Control Commission
Casino Type Instant Play, Mobile, Live Dealer
Restricted Countries United States
Languages English, German, Swedish, Norwegian, French
Owner Minotauro Media Ltd.
Support email care@casinoluck.com