Overview
Casino Joy is an online casino that established in 2018. It is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission. It promises true entertainment and, if possible, big wins. Let's discover more details about this interesting casino.
Games
Casino Joy boasts an excellent selection of various games from different categories and software providers. You will notice categories for "Hot Games", "Slots & Jackpots", "Live Casino" and "Casino Games". A search functionality if provided too, therefore you can locate your games without much trouble. Sadly, you can't sort the games by software provider.
You don't have to try new games (either newly released or simply new to you) straight away with real money. A demo (practice) mode is offered for the majority of the games, so you don't have to waste any money if you are unsure regarding the gameplay and functionality of a game. Naturally, if you are happy with a game you can always jump into real money mode.
The slot games section is powered by various providers, like Netent, Quickspin, Gamomat, Red Tiger and more. Missing the Microgaming provider. Conveniently, there is a category with Jackpot slot games.
The Table Games section includes several version of Roulette, Blackjack, Baccarat and Poker. Also Patience, Barbut and few more games.
The Live Casino is powered by Netent Live. There are live dealer games, like various version of Live Roulette, Live Blackjack and few more.
Security & Privacy
As is the case with modern casinos, Casino Joy too uses the latest SSL technologies to guarantee that all information exchange between the casinos and players are secure and encrypted. We have tested the casino extensively and discovered that, indeed, the encryption is always on. That means if you open an account, browse the site, play games, update your account or deposit and withdraw, all that will stay private and safe.
It is essential, however, to use a strong and unique password and also keep it private.
Casinos need to collect specific information in order to operate and comply with the laws and regulations of gambling. Transparency regarding that information is essential.
Casino Joy will collect all the information you enter on account registration. That is name, email address, home address, phone number, date of birth. Also, if verification is required at any time, ID documents. In addition, information about payment processors, like account numbers of e-wallets (if you deposit with such e-wallet), credit card information (if you deposit with such a card) and so on. Also your login sessions, IP address, history of the games you have played and so on. Finally, if you use the Live Chat functionality or email support, then the casino will collect such sessions.
All the information that the casino collects will come always directly from you and with your full knowledge.
The important part is, how the casino will use your information and if they disclose it to third parties. As for the third part, they comply to GDPR and to regulations of the respective jurisdiction. In effect, there isn't a reason to worry. Now for disclosing the information to third parties, the casino guarantees that they will not do that without your prior explicit knowledge.
Naturally, you may request at any time to stop processing your information, that is in effect closing your account. Altogether, we are satisfied with the security and privacy policy of Casino Joy.
Fairness
There are several restricted regions but not too many. Players from USA, France, Spain, Australia, Denmark, Belgium, Greece, Turkey, Romania, Hungary, Israel, Ukrania and Slovenia are prohibited from opening an account with Spinit. Note, that the casino licensed and regulated by the UK Gambling Commission too, therefore players from UK are welcome to join the casino and enjoy all the benefits.
The minimal deposit amount is €/$ 10 (or the equivalent amount in other currencies). You don't have to spend much if you want to play at Casino Joy and that's fair. We don't like the fact that deposits have a fee of 2%, with a minimum of $ 1 (or the equivalent amount in other currencies).
The weekly withdrawal limit is €5500 and the monthly withdrawal limit is €22000 (or the equivalent in other currencies). We don't have any complaints about that and we consider it adequate for the majority of the players.
There is a fee of 2% for all withdrawals. Also an additional €/$ 10 (or the equivalent amount in other currencies) if you desire to withdraw to a bank account. We recommended e-wallets generally for online play and especially Skrill.
Accounts become dormant after 12 months of inactivity (when no login is performed on the website for 12 months). Casino Joy is entitled to charge a $5 monthly fee, starting from the 13rd month of inactivity. Naturally, the account must have funds in order to charge that fee. We suggest that if you plan to stop playing on the site for a period longer than 12 months, then make sure to withdraw all your funds.
Deposits made via Skrill or Neteller are not eligible for the 4 first promotional deposit bonuses. We consider that unfair. The wager requirements are generally 40 times the bonus amount, that is average and we don't have complaints. The maximum bet amount while playing with a bonus is €/$ 5 (or the equivalent amount in other currencies), similar to what other reputable casinos offer.
Players from the following countries are not permitted to receive bonuses: Lithuania, Belarus, Latvia, Czech Republic, China, Bulgaria, Poland, Bosnia-Herzegovina, Croatia, Greece, Republic of Moldova, Malaysia, Georgia, Philippines, Kazakhstan, Australia, Slovenia, Vietnam, Thailand, Indonesia, Nigeria, Bangladesh, Mongolia, Belgium and Ukraine. Few of those countries are restricted from opening an account with Casino Joy, but for the rest we don't like the exclusion from the promotional bonuses and we consider it unfair.
There is a section on the website dedicated to Responsible Gambling and is rather well written. You can find there tips and advice for responsible gambling, signs to look for a gambling problem and links to international gambling support groups.
You can set deposit, wager, session, loss limits directly from your account. Furthermore, if for any reason you require to take a break from gambling and even self exclude for more than 6 months, that is achievable as well from your account. If you think that you need to stay away from gambling, for any reason, then we are urging you to do exactly that.
Bonuses & Promotions
The welcome bonus offer (new customers only) is a match of 100% up to €/$/£ 200 (or the equivalent in your currency). Plus 200 Welcome Spins on the slot game Stardust. The minimal deposit in order to claim the bonus is €/$ 10 (or the equivalent in your currency), the wager requirement is 40 times the bonus amount plus winnings from the Free Spins and the maximum bet amount while playing with the bonus is €/$ 5 (or the equivalent in your currency).
After the first deposit bonus, you can claim 3 more on your 3 next deposits. Those are, in order, a match of 50% up to €/$ 200 (or the equivalent in your currency), a match of 25% up to €/$ 300 (or the equivalent in your currency) and a match of 25% up to €/$ 200 (or the equivalent in your currency). The bonus terms are similar with the first deposit bonus. That is a minimum deposit of €/$ 10 (or the equivalent in your currency). The wager requirement is 40 times the bonus amount and the maximum bet while playing with these bonuses is €/$ 5 (or the equivalent in your currency).
For the 2nd deposit bonus: WJOY2
For the 3rd deposit bonus: WJOY3
For the 4th deposit bonus: WJOY4
Beyond the 4 first deposit bonuses, Casino Joy is offering a weekly reload bonus. Every Tuesday a match of 25% up to €/$/£ 100 (or the equivalent in your currency). In order to claim the bonus, the minimum deposit is €/$/£ 10 (or the equivalent in your currency). The wager requirement is 40 times the bonus amount and the maximum bet while playing with the bonus is €/$/£ 5 (or the equivalent in your currency).
An alternative to the first deposit bonus is a special Live Casino bonus, that is a match of 100% up to €/$/£ 100 (or the equivalent amount in other currencies). Always for new players/customers, in order to claim it after you registered is to select your deposit amount and select the Live Casino bonus from the dropdown box. The minimum deposit in order to claim the Live Casino bonus is €/$/£ 10, the wager requirement is 40 times the bonus amount and the maximum stake is €/$/£ 30. Naturally, you are allowed only Live Casino with this bonus, and not or games contribute 100% towards the wager.
Banking
Casino Joy accept many currencies. Also there are multiple deposit methods available, including Skrill, Neteller, Visa, Mastercard and more. Some methods are specific to certain regions and/or countries. The minimal deposit amount is €/$/£ 10 (or the equivalent in your currency and there s a fee of 2% (minimum $1) for all deposits. All deposits are instant.
Withdrawals have a fee of 2% (minimum $1), plus an additional $10 if you use Bank Wire Transfer to withdraw.
After verification, payouts to e-wallets are essentially instant. You will have to wait up to 3-4 days to receive your payment to credit cards and up to 5 days for bank transfers.
Casino Joy will charge a fee of 2% for both deposits and withdrawals.
Support
Customer support is available via email & Live Chat in several languages. We have found the Live Chat responsive and friendly enough. they can answer basic questions about your account, the games, deposits and payments. If you have a more complex issue, then please contact the support via email.
Conclusion
Casino Joy is a viable option for the players from multiple countries. We like the fast payouts to e-wallets, the many deposit bonuses and the availability of multiple jackpot games. There are parts that need work. For example the charge of fees for both deposits and withdrawals. Also the exclusion of Skrill and Neteller deposits from the first 4 promotional bonus offers.
As always, remember to exercise self control and restraint while gambling.
Bonuses
Pros
- Fast payouts to e-wallets
- Bonuses on the first 4 deposits (One bonus for UK players)
- Many jackpot slot games
- Weekly reload bonus
- The website is working excellent on mobile devices
- Accepts multiple currencies
- Friendly support
Cons
- Fees on all deposits and withdrawals
- Deposits with Neteller or Skrill are not eligible to first 4 deposit bonuses
- Players from some countries are not eligible to bonuses